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The PTC Support Advisor

The PTC Support Advisor is a Support Update & Alert sent exclusively to active Support customers every 6 weeks in 10 languages.

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Technical Support Subscription:

Receive the technical information you need to keep your software up-to-date and to keep you informed of the newest Support services. You can customize your Support Subscription by product(s), delivery day, language and the type information you wish to receive.


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 Learn more about the eSupport portal

Customize your eSupport Portal:

Accessing Support is now quicker and easier than ever. Just like software evolves, PTC Support continuously evolves to meet new expectations and take advantage of new capabilities.


You can now personalize your Support homepage. Bookmark the page and with one click you will have only the most relevant and useful information customized to your needs.

  • Choose products & bookmark favorite resources
  • View and manage your cases
  • Read important announcements
  • Save "recently viewed documents"
  • Search the Knowledgebase

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Personalize your homepage